How to Reset your Portal Forgotten Password

June 06, 2022

We’re all familiar with this scenario: “I’ve forgotten the password”. Read on to know how to reset your portal and your passwords.

Note that resetting password is different from portal update.

Resetting Your Student’s Portal

We’ll start with the passwords.

First, check just above the fields you input your matric. no. on your log in page and you will see ”forgot password” as illustrated below:


Secondly, click on it and you will be directed to a ”password reset page”. Scroll down a bit to get to the fields like the one illustrated below:


Thirdly, input your matric. no in the first field, your surname in the second, your other names i.e. initial followed by your middle name in the third, your email in the fourth and your mobile(phone) number on the fifth field. As an example, a student who is named Blessing John Michael in the illustration below:


Fourthly, click on ” submit” and a screen will be displayed showing you that ****a new password has been sent to your email address.


You can then use the password just received in your email to log in to your portal.

Resetting TMA Portal

To reset your password, do the following:

First, click on “forgotten username or password” on the log in the page just below the ****password field as illustrated below;


You will be directed to a page like the one illustrated below:


Follow the instruction on the screen which reads: “To reset your password, submit your username or your email address below. If we can find you in the database, an email will be sent to your email address, with instructions on how to get access again.” You are to input either your username i.e. your matric. no. with the “NOU” in lowercase e.g. nou123456789 or your email address (the email address you used during your admission) as illustrated below:


and click on “search” below the field you used as illustrated below:


Note: You can’t use both fields. Use either your username or your email address.

You will be notified that an email has been sent to your email address as illustrated below:


Click on the link and you will be directed to a page asking for the new password you intend to use as illustrated below:


Input the new password in the “new password” field and input the same password in the “Confirm new password” field as illustrated below:


Click on “save changes” as illustrated below:


You will be notified if it is successful! You can then log in to your portal with the new password.

Profile picture

Written by NOUNAID You should follow them on Telegram